Guide For Taking Human Ashes on Qantas: Essential Rules and Costs
Flying with human ashes can be an emotional experience, and it’s crucial to be well-prepared to avoid unnecessary stress.
This guide provides everything you need to know about taking cremated remains on Qantas flights.
While this guide is primarily aimed at UK and Irish passengers flying with human ashes, the same general guidelines apply for other international travellers using Qantas.
Can You Take Human Ashes on Qantas?
Yes, you can take human ashes on Qantas.
To ensure a smooth journey without unexpected issues, it’s essential to understand the regulations for carrying human ashes on a Qantas flight. Here are the guidelines you need to follow:
Note: Qantas is not responsible for the regulations of the country you are flying to.
Therefore, it is important to be aware of the arrival country’s rules regarding the transport of ashes.
Qantas operates flights to various countries, including Australia, New Zealand, Singapore, the United States, and Japan.
Each of these countries has its own rules and procedures for transporting ashes, which should be researched before traveling.
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Qantas Policy and Rules for Taking Ashes on a Plane
Documents Required:
You must carry the original cremation certificate and death certificate.
Please note that copies are not acceptable.
Additional Documentation May Be Required: Destination-specific documentation may be required. Please refer to the information provided further down the page for more details.
Urn Requirements
Material: The urn or container must be x-ray proof. Choose a non-metallic urn that can be easily scanned by airport security.
Seal and Leakage: The container should be securely sealed to prevent any leakage.
Screening: Be prepared for the urn to go through airport security screening.
Arriving a few hours before your flight is recommended to ensure enough time for this process.
Size and Weight Restrictions
Hand Luggage
The urn must be carried as part of your hand luggage.
The combined weight of your carry-on items, including the urn, should not exceed 7 kg.
Ensure the size fits within the dimensions of 56 cm x 36 cm x 23 cm.
Urn Weight and Size
Ashes can weigh between 1.8 kg and 4 kg, while the urn or container can add 1 kg to 3 kg.
For lighter travel, a scatter tube weighing only 0.35 kg is a good option. Standard urns are 25 to 30 cm in height and 15 to 20 cm in diameter.
Be sure to measure your urn or refer to specifications provided by the supplier.
Cabin or Hold? Human ashes must be carried as carry-on baggage (hand luggage)
Notifying the Airline: There are no clear rules about informing Qantas before your journey.
However, it’s generally best to notify the airline in advance to avoid any confusion at the airport.
Contact Qantas
Email: sinagencyconnect@qantas.com.au
Website: https://www.qantas.com/sg/
Phone: +65 67036867
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Understanding Country-Specific Rules for Qantas & Human Ashes
Airline Limitations and Responsibilities: Qantas is not responsible for knowing or enforcing the regulations of the country you are flying to.
Make sure you research and understand the arrival country regulations regarding the transport of ashes.
Customs Regulations:
- Customs Authority: Customs officials have the final say on whether ashes are allowed entry into the country. Be prepared with all necessary documentation, as customs rules vary by destination.
- Purpose of Transport: Confirm if your intention, such as scattering ashes, is legally permitted in the destination country. Different countries may have specific regulations around these practices.
- Home Storage: In some countries, it may be against the law to keep human ashes in a private residence. Make sure to check local regulations regarding home storage of ashes.
Country-Specific Documentation
When transporting ashes with Qantas, additional documentation is often required beyond the death or cremation certificate.
- This may include paperwork from embassies, consulates, local health ministries, or other relevant authorities.
- Additional documents may be needed from both the destination and departure countries.
All necessary documentation, including your flight details and passport, must be submitted to airport customs in advance. Always carry the original documents with you.
All documentation must be emailed to customs before your arrival.
Costs for Carrying Ashes with Qantas Airlines
Nearly all countries impose customs clearance fees for bringing ashes in.
While Qantas typically does not charge for transporting ashes, additional costs may apply for country-specific documentation.
For more detailed information on these costs, visit our guide on taking ashes abroad.
Failing to Comply With Rules
Failing to comply with all regulations including those set by customs authorities, can result in fines, denied entry, or inability to fly.
Know the Rules?
Check country specfic laws for hassle-free travel.
Summary Checklist for Traveling with Ashes on Qantas
Carry original cremation certificate and death certificate.
Use a non-metallic, x-ray proof urn that is properly sealed.
Ensure the combined weight of hand luggage and urn is under 7 kg.
The urn must fit within carry-on baggage dimensions.
Arrive early at the airport to allow time for security screening.
Understand and comply with arrival country regulations.
Notify Qantas in advance to avoid potential issues.
By following these guidelines, you can ensure a respectful and hassle-free journey with your loved one’s ashes.
Need Some Help?
We will be happy to answer your questions.
Email: airline@rosyinternational.co.uk
UK Callers: 0800 058 4557
International Callers: +44 800 058 4557
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