Privacy Policy

Last updated on 15 January 2026 at 22:13 (GMT – local time)

Who We Are

Rosy Holding Limited (“we”, “us”, “our”) is committed to safeguarding your privacy. This statement explains how we collect, use, share and protect personal data when you interact with our website www.rosyinternational.co.uk or communicate with us by phone, email or other means.

What Data We Collect

The data we collect from you are the following:

Information you provide: Name, postal address, email address, phone number, contract details, enquiry or quote information
Technical data: IP address, browser type and version, time-zone setting, operating system, device identifiers, referral URLs
Usage data: Pages visited, search terms, interaction logs (scrolls, clicks, mouse-overs), date/time of visit

When We Collect It

We collect data when you:

Complete any online form or service request
Make bookings or enter into a contract with us
Call, email or otherwise correspond with us
Visit our website (certain technical and usage data are captured automatically)

Why We Use Your Data

We process your personal information to:

Provide and administer the services you request
Meet our contractual and legal obligations
Respond to enquiries and send service-related updates
Improve our website, products and customer experience
Prevent fraud and ensure the security of our systems
Comply with investigations by law-enforcement or regulatory bodies

Our Legal Basis

Under the UK GDPR, we act as the data controller. We process your data on one or more of the following bases: consent, contract, legal obligation, and legitimate interest.

Sharing Your Information

We never sell your data. We may share it only:

With our employees and authorised agents who need it to deliver services
With professional service providers (logistics, legal, medical, official, financial) strictly for the purpose of fulfilling your request
With law-enforcement or other public authorities where legally required
With legal advisers in connection with alleged offences or breaches of our Terms and Conditions

Third-Party Processors

All third-party processors are contractually bound to protect your data and act only on our instructions.

Website & document-management providers: Hosting, maintenance, analytics
IT service providers: Secure infrastructure and support
Professional service providers (PSPs): Logistics, legal, medical, official and financial processes needed for requested services

Cookies & Caching

Our site uses essential cookies and may cache pages on your device. Cookies do not identify you personally. You can manage cookie and caching settings via your browser. See our separate Cookies Policy for details.

Data Security

We store all personal data on secure servers in controlled facilities. We apply appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure or loss.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Restrict or object to certain processing
Data portability (receive a copy in a structured format)
Withdraw consent at any time (this does not affect past lawful processing)

Contact Us / Data Subject Access Requests

Email: care@rosyinternational.co.uk

Changes to This Policy

We may update this statement from time to time. Any changes will be posted on this page and, where appropriate, notified to you. Please review it periodically to stay informed.